FLORENCE TOP

UK ORDERS

Royal Mail next day delivery (Monday-Thursday) £5.99 - delivered within 1 working day.

Royal Mail standard delivery (Monday-Saturday) £3.50 - delivered within 2-6 working days.

Saturday delivery: £5.00 (Ordered by 2pm Friday) delivered on Saturdays.

This is based on orders placed by 2pm GMT. Orders placed after this time will by processed the next working day.

All Next Day Delivery orders must be ordered by 2pm to receive next day.

Any orders placed with Next Day Delivery after 2 pm Friday or on Saturday/ Sunday will be dispatched Monday.

These timescales are an estimation not a guarantee and can be subject to delays by the courier which is out of our control. Please ensure all shipping information is correct before checking out. Unfortunately we are unable to retrace packages shipped with an incorrect address.

If you qualify for a free shipping promotion and return your order and no longer meet the minimum spend for the free shipping discount after returning, the shipping cost will be deducted from your refund.

Orders totalling £300 and above will be sent with special guaranteed delivery and cover. If you return more than 50% of your order £5.00 will be deducted from your refund.

INTERNATIONAL ORDERS

Express Delivery (2-4 working days)

Standard Delivery (depends on delivery destination)

This is based on orders placed by 2pm GMT.

Please note this is not a guaranteed timescale and can be subject to delays by the courier.

Any orders placed after 2pm GMT Friday or on a Saturday/ Sunday will be dispatched Monday.

Please note you may need to pay duties and taxes when your items arrive which depends on the shipping destination. We do not cover any duties and taxes and it is the customers responsibility to pay any charges.

If your parcel is not collected and is returned via courier there is a £5.00 charge deducted from your refund.